Aspire 2011: Microsoft Dynamics CRM

Sunday, July 10, 2011 by admin

Session 1: 9:45-11:00 AM

What’s New in Dynamics CRM 2011

Microsoft Dynamics CRM 2011 is a flexible business application that helps organizations increase business productivity and drive connections across people, processes and ecosystems via a familiar, intelligent and connected experience.  Learn about the new flexible features and tools that empower your users through natural and insightful experiences.
Technical Level: 1

Session 2: 11:10 AM–12:00 PM

CRM vs Salesforce.com

With the release of Microsoft Dynamics CRM 2011, the choice between Salesforce.com and Microsoft Dynamics CRM just got a lot easier. If you are a business that utilizes Microsoft Office applications, including Microsoft Outlook, choosing Microsoft Dynamics CRM 2011 over Salesforce.com is a no brainer. In this session we will explore a few key differentiators that make Microsoft Dynamics CRM 2011 the better investment.
Technical Level: 1

Session 3: 1:30–2:20 PM

What’s new in Dynamics CRM 2011 – Customization and Workflow

Microsoft Dynamics CRM 2011 will make it much easier to customize your views and create relationships. In this session, we will show you how to customize your views in just two clicks, saving valuable time. You’ll also learn how to about the new form design features and “processes,” which encompass workflows and dialogs.
Technical Level: 1

Session 4: 2:30–3:30 PM

Open Session – please consider attending one of our ISV Gold Sponsor Sessions
Session 5: 3:40–4:30 PM

Business Intelligence with CRM 2011

Come learn how to use the built in dashboards within CRM 2011 to monitor and assess sales and marketing performance. During this session we will discuss how CRM 2011 uses SQL Reporting Services to deliver dashboards to all members of your customer relationship team. We will also explore how to configure the dashboards to meet your specific needs.
Technical Level: 2

Technical Levels: 1= not technical/basic technical knowledge only, 2 = moderately technical , 3 highly technical

View Breakout Sessions: All – By Session (1 – 2 – 3 – 4 – 5) – By Track