Microsoft Announces ERP Knowledge Base Articles for All!

Wednesday, September 2, 2009 by Julie Stankey

Are you a Microsoft Dynamics ERP user looking for answers?

Microsoft has made it easier than ever to find those answers!

The Microsoft Dynamics Knowledge Base has always been the source for 24×7 answers to every-day support questions, technical requirements issues, usability recommendations, and helpful tips for Microsoft Dynamics solutions users on a current Business Ready Enhancement Plan.

However, Microsoft announced that beginning Tuesday, September 1st, they are launching a two month pilot program showcasing the Top 28 ERP Knowledge Base articles (KBs) on their public site:  www.support.microsoft.com.

These public articles will be offered in abstract form only; however, Microsoft Dynamics Solutions users on a current Enhancement Plan can access the full articles via CustomerSource. 

If you are not on a current Enhancement Plan and would like to gain full access to the Microsoft Dynamics Knowledge Base, contact Socius! We are an Ohio Microsoft Dynamics GP and Microsoft Dynamics SL partner that can help you get the answers you need.

NOTE: Complete Knowledge Base articles are already available to the public, regardless of Enhancement Plan status, for Microsoft Dynamics CRM at www.support.microsoft.com.