Once you submit the form, the request will be processed by our Client Care department and you will receive a confirmation email. If you would like to attach a document to your support request, please send it directly to email@example.com.
Socius provides support during normal business hours which are 8:30 AM – 5:30 PM Monday through Friday, except during national holidays.
Support is billed based on the client hourly rate unless you are on a Socius Client Care Support plan. For questions or clarification, please contact your Socius Account Manager.