Sage Loyalty Program

Thursday, October 6, 2011 by Mary Jo Mahood

We need your feedback! To help us gain a better understanding of your needs, expectations and how we can improve our overall relationship, please take part in the annual Sage Loyalty Program. All Socius Sage clients will be receiving a survey regarding your Sage solution within the next several weeks. The survey will come from SagePartner@mwshop.com. Please take a few minutes to fill out the survey. After the survey deadline (December 1, 2011), those that submitted a survey will be placed into a drawing for a $50 gift card!

Sample Questions

Standard Questions Q1 Please indicate your preferred language for this survey. Q2 Our records show that your company/organization is registered as a Sage Software User. Are you currently using Sage Software software? Q3 How likely is it that you would recommend Sage products to a colleague or professional acquaintance? Q4 Why did you rate your likelihood to recommend Sage products this way? Q5 Our records indicate that Socius is your Sage solution provider. Is that correct? Q6 How likely is it that you would recommend Socius to a colleague or professional acquaintance? Q7 Why did you rate your likelihood to recommend your Sage solution provider this way? Q8 Please indicate which of the following most closely matches your exact title.

Partner Selected Questions Q10 Do you use Socius for IT consulting services? Q11 How likely is it that you would recommend Socius to a colleague or professional acquaintance for IT consulting service? Q16 What is your level of satisfaction with Socius’s frequency of communication? Q17 If you were outgrowing your present Sage system, how likely would you be to call Socius at the very start of evaluating your needs for a new or upgraded system? Q19 How valuable is the service/knowledge your receive from Socius in relationship to the price you pay? Q20 What do you believe was the level of success of your most recent engagement with Socius? Q21 What is your level of satisfaction with Socius’s responsiveness to your needs?