Customer Relationship Management

Solutions for Marketing, Sales and Service

Our customer relationship management (CRM) solution, Microsoft Dynamics 365 for Customer Engagement enables companies to market more intelligently, sell more effectively, and care more universally. We leverage Microsoft solutions to empower you with business intelligence, social insights, and enhanced productivity.

What can CRM do for your organization? CRM organizes and automates business processes enabling you to reduce costs and increase profitability by nurturing customer relationships and increasing satisfaction across all interactions—marketing, sales, customer service, field service, and project service. CRM solutions deliver return on investment (ROI) through automating marketing, sales, and customer service activities.

Touching modern technology

How a Cincinnati Investment Research Firm
 uses Microsoft Dynamics CRM
to run their business and foster growth.

Manage your customer relationships on your mobile devices with our mobile CRM apps along with tools that integrate data and reporting from outside sources like social media directly into your CRM system.


Case Studies

Cedar Fair leverages Microsoft Dynamics CRM to manage and grow sales for over 100 Group Sales reps across 11 amusement parks.

Through their Microsoft Dynamics CRM implementation and new business processes, Schaeffer has the foundation in place to maximize their use of their data to improve personalization in all communication, expand product lines based on dependable data, and deliver world-class customer service.

Customer Testimonials