July 20, 2011
All of the Sage and Microsoft CRM solutions that Socius provides hold positions in Gartner’s Magic Quadrant for Sales Force Automation. These solutions were analyzed based on their opportunity management capabilities as well as their mobile functionality and their ability to enhance sales effectiveness and performance. Microsoft Dynamics CRM holds a prominent place in the “leaders” [...]
June 21, 2011
Sage CRM v.7.1 launched today with enhanced tools to help your management, sales, marketing, service personnel communicate, collaborate, and compete more efficiently. Here are just a few ways it accomplishes that mission: Communicate more effectively with… Rapidly executed email campaigns leveraging a new 3-step e-marketing wizard 90+ eye-catching email templates Email statistic tracking including open, click-through, and bounce rates Seamless [...]
June 15, 2011
Throughout the last year, independent analyst organizations have consistently recognized Microsoft Dynamics as a CRM leader in a variety of market segments, while they had mixed reviews for the various CRM solutions owned by Oracle. To give you a clearer picture of how Microsoft Dynamics CRM compares with the Oracle CRM products, let’s look at [...]
May 26, 2011
One of the primary benefits of Microsoft Dynamics CRM has always been that it is easy to adopt, easy to learn, and easy to use thanks to its: Integration with other Microsoft Office products that you use every day Operating environment being within Outlook Ability to streamline data so that individual users see the information most relevant to [...]
May 11, 2011
In my previous post, I shared how Forrester Research calculated the ROI and net benefits of implementing Microsoft Dynamics CRM 2011. However, I didn’t get into any details around what is most often everyone’s first question and bottom line issue – How much will it cost? The price of CRM software is typically determined on a [...]
May 3, 2011
As a CRM software partner, we hear all of the questions about the financial aspects of acquiring and implementing a new customer relationship management solution like: How much will it cost? What kind of return on investment can we expect? What is the total cost of ownership? How much will it save us over time? And more… As with any business [...]
April 14, 2011
Smartphones are rapidly becoming the working tool of choice for mobile professionals. Even the trusty laptop has slipped to the ‘big and clunky’ category. Now that CRM has established itself and proven its value for many businesses, IT departments are being asked to extend CRM to sales people, executives, and other road warriors who have [...]
March 17, 2011
It’s easy to think of CRM, and CRM software, as a tool that the salespeople use. But great CUSTOMER RELATIONSHIPS (the “CR” in “CRM”) are built on much more than sales. So let’s take a look at some of the other components of SageCRM that will help you deliver a wonderful and consistent experience with [...]
February 17, 2011
Sage SalesLogix Cloud, using Amazon’s Elastic Cloud Computing technology (Amazon EC2TM), provides the flexibility and rapid deployment of a hosted solution combined with the control and security of on-premise CRM software. Sage SalesLogix Cloud offers the best of both worlds. Let’s take a closer look. A Quick Look in the Clouds Reveals Clear Benefits The term “cloud” [...]
February 8, 2011
In an era where potential customers have access to unprecedented amounts of information quickly and easily, it becomes increasingly important for your sales professionals to also leverage information in order to stay productive. A recent survey by the Economist Intelligence Unit uncovered four ways that organizations can enhance sales productivity through the better use of information: Rapid [...]
February 3, 2012 by Brett Pitstick
January 26, 2012 by Jeff Smith
January 24, 2012 by Christine Satariano
January 19, 2012 by Socius
