Introducing…Sage SalesLogix E-marketing!

April 12, 2010

Sage North America announced today that they have teamed up with Swiftpage to create a cloud-based, on-demand email marketing service for Sage SalesLogix CRM Suite users. Sage SalesLogix E-marketing includes templates for e-mail content, survey and Web forms for gathering recipient feedback, and drip marketing controls for automating sophisticated E-marketing campaigns.

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Maximizer CRM vs. Microsoft Dynamics CRM: Which Will Grow With Your MidMarket Business?

April 8, 2010

Focus Research recently released a side-by-side comparison between 11 of the most prominent on-premise customer relationship management systems on the market today. Tools like these can be very helpful when trying to find the right solution to fit your business needs. To further help you breakdown the wide variety of CRM solutions on the market, we looked at the features of Maximizer CRM vs. Microsoft Dynamics CRM to see how they stack up.

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Campaigns vs. Quick Campaigns in Microsoft Dynamics CRM

March 25, 2010

At the heart of Microsoft Dynamics CRM's marketing automation features is campaign management. If you are a Dynamics CRM user, you know that there are two different kinds of a campaigns, the Campaign and the Quick Campaign. These scenarios demonstrate when each of these tools is the efficient choice.

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What’s New in Sage SalesLogix v7.5.2 & Sage SalesLogix Mobile v5.6

March 4, 2010

Sage SalesLogix v7.5.2 focuses on user and Unicode enhancements, as well as quality, performance and customization improvements. In conjunction with this release, SalesLogix Mobile v5.6 improves calendar integration, usability and compatibility and provides support for high resolution devices. Additional details are discussed in this post.

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Microsoft Dynamics CRM Accelerators: Part 2

Part 2 of this series discusses the CRM Notifications, Event Management and Sales Forecasting Accelerators for Microsoft Dynamics CRM.

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63 Reasons and Counting: Why Dynamics CRM Users Shouldn’t Miss Convergence!

February 19, 2010

There are countless benefits to attending Convergence 2010 in Atlanta, April 24-27th, but for Microsoft Dynamics CRM users, there are 63 big ones!

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7 Reasons to Get On (and Stay On) a Software Service Plan

January 29, 2010

If you are using an ERP or CRM solution, then you've seen first-hand how that software benefits your day-to-day business and helps your organization grow. Your ERP and CRM software investment is something that should be protected because it can be a source of tremendous value for your company. One of the easiest ways to do this is to make sure that you renew your annual software service plan (called ClientCare Support Plans for Sage ERP clients).

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Use CRM to Keep Customers Coming Back for More

December 23, 2009

Since it costs five times more to attract a new customer as it does to keep an existing customer, it is in every organization’s best interest to ensure that the experiences they are delivering to their customers are the highest quality possible. A great CRM solution can be key to delivering the kind of experience that will keep your customers coming back to you for more.

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Which Hosted CRM Solution is Best for You-Oracle or Microsoft Dynamics?

December 15, 2009

If you have been comparing CRM software packages to make a first-time purchase, or if you are a current Oracle CRM customer, then you’re probably aware that Oracle is a key player in both the hosted and on-premise CRM markets. However, what you may not know is how well Microsoft Dynamics CRM competes with Oracle. According to a comparison done by InsideCRM, the hosted versions of Oracle and Microsoft Dynamics CRM are extremely comparable when looked at side-by-side.

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Microsoft Dynamics CRM Online Updated and Discounted

November 5, 2009

Microsoft has announced the release of an update to Microsoft Dynamics CRM Online – their hosted CRM solution.  This service update includes: Fast online access – Get started in less than five minutes with either a complimentary trial or paid subscription.  Access your Microsoft Dynamics CRM Online data via the web, through a Microsoft Outlook interface, [...]

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