August 5, 2010
Saugatuck Technology recently released the findings of their 2010 Software-as-a-Service (SaaS) survey via a whitepaper sponsored by Sage, "Software-as-a-Service: Managing Key Concerns and Considerations." One of the key findings of the survey indicated that by 2012 50% of small and midsized businesses will have adopted a SaaS-based or Cloud-computing CRM system.
June 18, 2010
Microsoft Dynamics CRM was ranked as the strongest customer relationship management software solution for both midsized and large businesses by Forrester Research. Their annual Forrester Wave charts 19 CRM solutions based on the strength of their current product, their future development strategy, and their market-share. Each solution is ranked based on 516 different criteria.
June 8, 2010
The new Software-as-a-Service (SaaS) deployment of Sage SalesLogix is now available across the US! Sage understood that they would need to bring new and current CRM customers alike up to speed on the difference between their on-premise and on-demand deployments, so they created a world-class educator named Professor Crumblehorn to provide some brief video tutorials.
May 7, 2010
These tools can also help you navigate through the marketing minefield and keep you safe from costly mistakes.
April 19, 2010
Gartner's annual Magic Quadrant for Customer Service Contact Centers compares the customer service interaction capabilities of a number of CRM solutions and rank them as leaders, challengers, niche players, or visionaries based on the completeness of their vision and their ability to execute that vision. Microsoft Dynamics CRM has made it into the leaders quadrant with other top names in the industry.
April 12, 2010
Sage North America announced today that they have teamed up with Swiftpage to create a cloud-based, on-demand email marketing service for Sage SalesLogix CRM Suite users. Sage SalesLogix E-marketing includes templates for e-mail content, survey and Web forms for gathering recipient feedback, and drip marketing controls for automating sophisticated E-marketing campaigns.
April 8, 2010
Focus Research recently released a side-by-side comparison between 11 of the most prominent on-premise customer relationship management systems on the market today. Tools like these can be very helpful when trying to find the right solution to fit your business needs. To further help you breakdown the wide variety of CRM solutions on the market, we looked at the features of Maximizer CRM vs. Microsoft Dynamics CRM to see how they stack up.
March 25, 2010
At the heart of Microsoft Dynamics CRM's marketing automation features is campaign management. If you are a Dynamics CRM user, you know that there are two different kinds of a campaigns, the Campaign and the Quick Campaign. These scenarios demonstrate when each of these tools is the efficient choice.
February 19, 2010
There are countless benefits to attending Convergence 2010 in Atlanta, April 24-27th, but for Microsoft Dynamics CRM users, there are 63 big ones!
December 15, 2009
If you have been comparing CRM software packages to make a first-time purchase, or if you are a current Oracle CRM customer, then you’re probably aware that Oracle is a key player in both the hosted and on-premise CRM markets. However, what you may not know is how well Microsoft Dynamics CRM competes with Oracle. According to a comparison done by InsideCRM, the hosted versions of Oracle and Microsoft Dynamics CRM are extremely comparable when looked at side-by-side.
September 2, 2010 by Julie Stankey
September 1, 2010 by Julie Stankey
August 27, 2010 by Julie Stankey
August 23, 2010 by Jenny Lowry
