July 20, 2011
All of the Sage and Microsoft CRM solutions that Socius provides hold positions in Gartner’s Magic Quadrant for Sales Force Automation. These solutions were analyzed based on their opportunity management capabilities as well as their mobile functionality and their ability to enhance sales effectiveness and performance. Microsoft Dynamics CRM holds a prominent place in the “leaders” [...]
May 26, 2011
One of the primary benefits of Microsoft Dynamics CRM has always been that it is easy to adopt, easy to learn, and easy to use thanks to its: Integration with other Microsoft Office products that you use every day Operating environment being within Outlook Ability to streamline data so that individual users see the information most relevant to [...]
May 11, 2011
In my previous post, I shared how Forrester Research calculated the ROI and net benefits of implementing Microsoft Dynamics CRM 2011. However, I didn’t get into any details around what is most often everyone’s first question and bottom line issue – How much will it cost? The price of CRM software is typically determined on a [...]
April 14, 2011
Smartphones are rapidly becoming the working tool of choice for mobile professionals. Even the trusty laptop has slipped to the ‘big and clunky’ category. Now that CRM has established itself and proven its value for many businesses, IT departments are being asked to extend CRM to sales people, executives, and other road warriors who have [...]
March 17, 2011
It’s easy to think of CRM, and CRM software, as a tool that the salespeople use. But great CUSTOMER RELATIONSHIPS (the “CR” in “CRM”) are built on much more than sales. So let’s take a look at some of the other components of SageCRM that will help you deliver a wonderful and consistent experience with [...]
February 8, 2011
In an era where potential customers have access to unprecedented amounts of information quickly and easily, it becomes increasingly important for your sales professionals to also leverage information in order to stay productive. A recent survey by the Economist Intelligence Unit uncovered four ways that organizations can enhance sales productivity through the better use of information: Rapid [...]
January 25, 2011
Any CRM software solution is only beneficial to the degree that it is adopted and used. With the release of Microsoft Dynamics CRM 2011, Microsoft has taken great steps to make sure that the solution is easy to adopt and use by giving it a familiar and naturally intuitive Office-esque user interface. In addition, Microsoft [...]
December 8, 2010
If you are dissatisfied with your current CRM solution, there has never been a better time to make the switch. CRM software vendors are coming out of the woodwork to offer discounts and incentives to companies interested in making a transition to a new solution. The products that Socius is proud to offer are no exception.
September 20, 2010
Socius teamed up with Alesa Lightbourne, Ph.D. to publish a new white paper on this topic entitled “Integrating Your ERP and CRM: Worth the Trouble?”. This white paper cites industry analysts and researchers as well as business executives who have successfully integrated their solutions and are reaping the anticipated benefits.
August 5, 2010
Saugatuck Technology recently released the findings of their 2010 Software-as-a-Service (SaaS) survey via a whitepaper sponsored by Sage, "Software-as-a-Service: Managing Key Concerns and Considerations." One of the key findings of the survey indicated that by 2012 50% of small and midsized businesses will have adopted a SaaS-based or Cloud-computing CRM system.
February 3, 2012 by Brett Pitstick
January 26, 2012 by Jeff Smith
January 24, 2012 by Christine Satariano
January 19, 2012 by Socius
