April 26, 2012
As a customer relationship management (CRM) Software solution provider, I often struggle with how saturated our market is. There are hundreds of solutions out there and people are still coming out of the woodwork with new products and ideas. Many companies are left wondering, is this another fad for companies to follow or is CRM [...]
March 23, 2012
The largest Convergence in history (10,225 people) is in the books and it was quite an event! Beginning with the opening keynote presentation, during which long-anticipated product announcements were made and exciting features were demoed, through the inspiring and entertaining closing address by Gen. Colin Powell (Ret.) there was a lot of excitement and energy [...]
March 19, 2012
Microsoft is looking to the future and developing software and solutions for people and businesses to use long-term. As Kevin Turner, Microsoft’s COO put it, “We’re enabling people and business throughout the world to realize their full potential.” He and Kirill Tatarinov, president of Microsoft Business Solutions, spoke about what their developers are taking into [...]
This morning, the annual Microsoft Dynamics Convergence conference got started in Houston, Texas with a keynote address by Kirill Tatarinov, president of Microsoft Business Solutions, and the COO of Microsoft, Kevin Turner, sharing about future of Microsoft Dynamics and the cloud. Here are some of the highlights: Kevin Taylor stated that “The cloud is (with other technologies) [...]
March 6, 2012
According to a Nucleus Research survey, organizations that provide sales people with mobile device access to CRM saw a 14.6 percent productivity increase. If you use or are considering using Microsoft Dynamics CRM, that means that you can increase your sales productivity very easily, very soon! Microsoft recently announced the upcoming release of Microsoft Dynamics CRM Mobile. [...]
February 22, 2012
Nucleus Research announced on Twitter that the results of their Market Focus survey showed that sales people are 11.8% more productive when social features are added to their CRM solution. So what does this mean for Microsoft Dynamics CRM users? It means that you can expect more from your sales people because they are being equipped with [...]
February 10, 2012
There are a lot of comparisons drawn between CRM industry powerhouses SalesForce.com and Microsoft Dynamics CRM in terms of the functionality and their usability. While both systems have industry leading functionality, I believe that the more important aspect to compare and contrast them on is their usability. After all, a software solution is only powerful [...]
February 6, 2012
The answer to that question is: you will be able to someday very soon! This morning, Microsoft published their PreRelease Guide for the Microsoft Dynamics CRM Q2 2012 Update. Two of the biggest changes coming in this update are around mobility and browser availability. Mobility With the Q2 2012 Update comes the launch of Microsoft Dynamics CRM Mobile, [...]
July 20, 2011
All of the Sage and Microsoft CRM solutions that Socius provides hold positions in Gartner’s Magic Quadrant for Sales Force Automation. These solutions were analyzed based on their opportunity management capabilities as well as their mobile functionality and their ability to enhance sales effectiveness and performance. Microsoft Dynamics CRM holds a prominent place in the “leaders” [...]
June 15, 2011
Throughout the last year, independent analyst organizations have consistently recognized Microsoft Dynamics as a CRM leader in a variety of market segments, while they had mixed reviews for the various CRM solutions owned by Oracle. To give you a clearer picture of how Microsoft Dynamics CRM compares with the Oracle CRM products, let’s look at [...]
May 17, 2012 by Mary Jo Mahood
May 9, 2012 by Christine Satariano
May 3, 2012 by Jeff Smith
April 29, 2012 by Frank Nisenboum
