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Microsoft Dynamics CRM Accelerators: Part 4

March 22, 2010

In this conclusion of the Microsoft Dynamics CRM Accelerators series, learn about the Business Productivity Newsfeed and Workflow Tools Accelerators, as well as the Business Data Auditing Accelerator and Sales Performance International (SPI) Accelerator.

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Adapting Your Microsoft Dynamics CRM and Microsoft Dynamics GP Data

March 16, 2010

Did you know that there is a free, easy, and Microsoft developed way to integrate your Microsoft Dynamics GP data with your Microsoft Dynamics CRM data?

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Microsoft Dynamics CRM Accelerators: Part 3

March 10, 2010

In Part 3 of this series, we’re detailing the following CRM Accelerators for Microsoft Dynamics CRM: eService, Analytics and Enterprise Search.

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Microsoft Dynamics CRM Accelerators: Part 2

March 4, 2010

Part 2 of this series discusses the CRM Notifications, Event Management and Sales Forecasting Accelerators for Microsoft Dynamics CRM.

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Microsoft Dynamics CRM Accelerators: Part 1

February 24, 2010

Microsoft Corp. has developed CRM Accelerators to expand the capabilities of Microsoft Dynamics CRM in addressing emerging business trends. The CRM Accelerators are available at no additional cost to current Microsoft Dynamics CRM customers and partners. This post discusses the newest 3 Accelerators in greater detail.

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63 Reasons and Counting: Why Dynamics CRM Users Shouldn’t Miss Convergence!

February 19, 2010

There are countless benefits to attending Convergence 2010 in Atlanta, April 24-27th, but for Microsoft Dynamics CRM users, there are 63 big ones!

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7 Reasons to Get On (and Stay On) a Software Service Plan

January 29, 2010

If you are using an ERP or CRM solution, then you've seen first-hand how that software benefits your day-to-day business and helps your organization grow. Your ERP and CRM software investment is something that should be protected because it can be a source of tremendous value for your company. One of the easiest ways to do this is to make sure that you renew your annual software service plan (called ClientCare Support Plans for Sage ERP clients).

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CRM SaaS vs. On-Premise – Which CRM Deployment is Right for Your Business?

January 8, 2010

One of the first decisions you need to make when you begin the search for a CRM software solution is which deployment method is right for your business. To help you figure out whether you should go with a hosted, Software as a Service (SaaS) CRM solution or a traditional, on-premise solution, we have put together some straight forward reasons why an organization would choose one type of solution over another.

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Use CRM to Keep Customers Coming Back for More

December 23, 2009

Since it costs five times more to attract a new customer as it does to keep an existing customer, it is in every organization’s best interest to ensure that the experiences they are delivering to their customers are the highest quality possible. A great CRM solution can be key to delivering the kind of experience that will keep your customers coming back to you for more.

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Which Hosted CRM Solution is Best for You-Oracle or Microsoft Dynamics?

December 15, 2009

If you have been comparing CRM software packages to make a first-time purchase, or if you are a current Oracle CRM customer, then you’re probably aware that Oracle is a key player in both the hosted and on-premise CRM markets. However, what you may not know is how well Microsoft Dynamics CRM competes with Oracle. According to a comparison done by InsideCRM, the hosted versions of Oracle and Microsoft Dynamics CRM are extremely comparable when looked at side-by-side.

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