March 25, 2010
At the heart of Microsoft Dynamics CRM's marketing automation features is campaign management. If you are a Dynamics CRM user, you know that there are two different kinds of a campaigns, the Campaign and the Quick Campaign. These scenarios demonstrate when each of these tools is the efficient choice.
March 22, 2010
In this conclusion of the Microsoft Dynamics CRM Accelerators series, learn about the Business Productivity Newsfeed and Workflow Tools Accelerators, as well as the Business Data Auditing Accelerator and Sales Performance International (SPI) Accelerator.
March 16, 2010
Did you know that there is a free, easy, and Microsoft developed way to integrate your Microsoft Dynamics GP data with your Microsoft Dynamics CRM data?
March 10, 2010
In Part 3 of this series, we’re detailing the following CRM Accelerators for Microsoft Dynamics CRM: eService, Analytics and Enterprise Search.
March 4, 2010
Part 2 of this series discusses the CRM Notifications, Event Management and Sales Forecasting Accelerators for Microsoft Dynamics CRM.
February 24, 2010
Microsoft Corp. has developed CRM Accelerators to expand the capabilities of Microsoft Dynamics CRM in addressing emerging business trends. The CRM Accelerators are available at no additional cost to current Microsoft Dynamics CRM customers and partners. This post discusses the newest 3 Accelerators in greater detail.
February 19, 2010
There are countless benefits to attending Convergence 2010 in Atlanta, April 24-27th, but for Microsoft Dynamics CRM users, there are 63 big ones!
January 29, 2010
If you are using an ERP or CRM solution, then you've seen first-hand how that software benefits your day-to-day business and helps your organization grow. Your ERP and CRM software investment is something that should be protected because it can be a source of tremendous value for your company. One of the easiest ways to do this is to make sure that you renew your annual software service plan (called ClientCare Support Plans for Sage ERP clients).
January 8, 2010
One of the first decisions you need to make when you begin the search for a CRM software solution is which deployment method is right for your business. To help you figure out whether you should go with a hosted, Software as a Service (SaaS) CRM solution or a traditional, on-premise solution, we have put together some straight forward reasons why an organization would choose one type of solution over another.
December 23, 2009
Since it costs five times more to attract a new customer as it does to keep an existing customer, it is in every organization’s best interest to ensure that the experiences they are delivering to their customers are the highest quality possible. A great CRM solution can be key to delivering the kind of experience that will keep your customers coming back to you for more.
February 3, 2012 by Brett Pitstick
January 26, 2012 by Jeff Smith
January 24, 2012 by Christine Satariano
January 19, 2012 by Socius
