Campaigns vs. Quick Campaigns in Microsoft Dynamics CRM
March 25, 2010
At the heart of Microsoft Dynamics CRM's marketing automation features is campaign management. If you are a Dynamics CRM user, you know that there are two different kinds of a campaigns, the Campaign and the Quick Campaign. These scenarios demonstrate when each of these tools is the efficient choice.
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Microsoft Dynamics CRM Accelerators: Part 4
March 22, 2010
In this conclusion of the Microsoft Dynamics CRM Accelerators series, learn about the Business Productivity Newsfeed and Workflow Tools Accelerators, as well as the Business Data Auditing Accelerator and Sales Performance International (SPI) Accelerator.
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Microsoft Dynamics CRM Accelerators: Part 1
February 24, 2010
Microsoft Corp. has developed CRM Accelerators to expand the capabilities of Microsoft Dynamics CRM in addressing emerging business trends. The CRM Accelerators are available at no additional cost to current Microsoft Dynamics CRM customers and partners. This post discusses the newest 3 Accelerators in greater detail.
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7 Reasons to Get On (and Stay On) a Software Service Plan
January 29, 2010
If you are using an ERP or CRM solution, then you've seen first-hand how that software benefits your day-to-day business and helps your organization grow. Your ERP and CRM software investment is something that should be protected because it can be a source of tremendous value for your company. One of the easiest ways to do this is to make sure that you renew your annual software service plan (called ClientCare Support Plans for Sage ERP clients).
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CRM SaaS vs. On-Premise – Which CRM Deployment is Right for Your Business?
January 8, 2010
One of the first decisions you need to make when you begin the search for a CRM software solution is which deployment method is right for your business. To help you figure out whether you should go with a hosted, Software as a Service (SaaS) CRM solution or a traditional, on-premise solution, we have put together some straight forward reasons why an organization would choose one type of solution over another.
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Use CRM to Keep Customers Coming Back for More
December 23, 2009
Since it costs five times more to attract a new customer as it does to keep an existing customer, it is in every organization’s best interest to ensure that the experiences they are delivering to their customers are the highest quality possible. A great CRM solution can be key to delivering the kind of experience that will keep your customers coming back to you for more.
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